Critical - Kiosk, App & Online Ordering

Incident Report for Future Ordering

Resolved

Dear Customers,

We’re pleased to inform you that the issue affecting kiosk, online and app UI has been resolved.
Our system is fully operational.

Thank you for your patience and understanding, and we apologize for any inconvenience caused.

Future Ordering will conduct a postmortem and provide an incident report as soon as possible.
The incident report will be published in our knowledgebase: https://portal.futureordering.com/hc/en-us/sections/8647475628700-Incident-reports

Best regards
Future Ordering
Posted Sep 14, 2026 - 10:38 CEST
This incident affected: FO Platform (Kiosk - Ordering, Kiosk - User interface, Online & APP - Ordering).